Terms of Service

Overview

This website is operated by Sunviva. Throughout the Site, the terms “we,” “us,” and “our” refer to Sunviva. By visiting our Site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including all additional terms, conditions, and policies referenced or linked herein. These Terms apply to all users of the Site, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.

By accessing or using any part of the Site, you agree to these Terms. If you do not agree, you may not access the Site or use the Services. Any new features or tools added to the Site will also be subject to these Terms. We may update, modify, or replace these Terms at any time by posting changes on the Site. It is your responsibility to review these Terms periodically, and continued use of the Site after changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and Services.


Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have provided consent for any minor dependents to use the Site. You agree not to use our products or Services for any unlawful or unauthorized purpose, and not to violate any laws in your jurisdiction while using the Service. You must not transmit any viruses, worms, or malicious code. Any breach of these Terms will result in immediate termination of your access to the Service.


Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmission over various networks and modifications to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.


Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this Site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on the material is at your own risk. This Site may include historical information, which is not current and is provided for reference only. We reserve the right to modify the Site’s contents at any time but are under no obligation to update it.


Section 4 – Modifications to the Service and Prices

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


Section 5 – Products or Services

Certain products or services may be available exclusively online and in limited quantities. These items are subject to our Refund Policy. We make reasonable efforts to display product images and colors accurately but cannot guarantee that your device’s display will be accurate. We reserve the right to limit the sale of products or Services to any person, region, or jurisdiction, and descriptions and pricing are subject to change at any time without notice. We do not guarantee that product quality, Services, or information will meet your expectations or that errors will be corrected.


Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel any order placed with us. Restrictions may apply to orders placed under the same account, billing address, credit card, or shipping address. If we make a change to or cancel an order, we may attempt to notify you using the contact details provided at the time of purchase. You agree to provide accurate, complete, and current purchase and account information and to promptly update such information. For more details, please review our Refund Policy.


Section 7 – Optional Tools

We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge that these tools are provided “as is” and “as available” without warranties of any kind, and we shall have no liability for your use of such tools. Any use of optional tools offered through the Site is entirely at your own risk and discretion.


Section 8 – Third-Party Links

The Service may include content or links to third-party websites. We are not responsible for the accuracy, content, or policies of third parties and shall not be liable for any harm or damages related to third-party sites, materials, products, or services. You should carefully review third-party policies before engaging in any transactions.


Section 9 – User Comments, Feedback, and Submissions

If you submit comments, feedback, or other materials to us, you grant us the right to use, edit, copy, publish, and distribute them without restriction. We are under no obligation to (1) maintain such comments in confidence, (2) pay compensation, or (3) respond to comments. You agree that your comments will not violate any rights of third parties or contain unlawful, abusive, or harmful content.


Section 10 – Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.


Section 11 – Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct errors and to update or cancel orders if any information is inaccurate at any time without prior notice.


Section 12 – Prohibited Uses

You are prohibited from using the Site or its content for unlawful purposes, to solicit others to perform unlawful acts, to violate regulations, to harass or harm others, to submit false information, to upload malicious code, or to interfere with security features. We reserve the right to terminate your use of the Service if you engage in any prohibited use.


Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered through it are provided “as is” and “as available,” without warranties of any kind, whether express or implied. In no case shall Sunviva, our affiliates, or service providers be liable for any injury, loss, or damages of any kind arising from your use of the Service or any products purchased, including without limitation direct, indirect, incidental, punitive, or consequential damages.


Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Sunviva and our affiliates from any claims, damages, or demands, including attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.


Section 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining Terms.


Section 16 – Termination

These Terms remain effective unless terminated by you or us. You may terminate them by ceasing use of the Site. We may terminate this agreement at any time if we believe you have failed to comply with these Terms.


Section 17 – Entire Agreement

These Terms and any policies or operating rules posted by us on the Site constitute the entire agreement between you and Sunviva, superseding any prior or contemporaneous agreements, communications, and proposals.


Section 18 – Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.


Section 19 – Changes to Terms of Service

We reserve the right to update or change these Terms at any time by posting revisions on the Site. Your continued use of the Service constitutes acceptance of those changes.


Section 20 – Contact Information

Questions about the Terms of Service should be sent to us at:

Email: info@sunviva.com